Shipping within Sweden is free on orders over 900 SEK, and within the rest of Europe it is free on orders over 120 €.
Below these amounts, there is a shipping cost of 49 SEK in Sweden and 7 € within the rest of Europe.
Usually we ship items that are in stock within 1-3 working days.
Returns can be made within 14 days after receiving your order.
To request a return label, please email firstname.lastname@example.org and state your order number and which product you wish to return. A shipping/handling fee will be deducted from your refund (49 SEK for returns within Sweden and 7 € for the rest of Europe).
The product must not be used, should be clean, free of dog hair and in its original packaging with intact labels and/or protective stickers.
A refund will be issued usually within 1-5 working days.
Please note that dog grooming products can not be returned due to hygiene reasons.